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Where does my bike need to be stored or parked to be covered for theft?

Updated

Your bicycle is covered in the following scenarios:

  1. In your locked home or private locked space (e.g., cellar, garage, flat): Your bike is covered without needing to be secured to a fixed point, as long as the area is only accessible to members of your household. Coverage applies only if there are signs of a break-in.

  2. In a shared or common room: Your bike is covered, but only if it is secured by the frame to a fixed point using an approved lock.

  3. Outside or in a public area: Your bike is covered as long as it is secured by the frame to a fixed point with an approved lock in accordance with the manufacturer's instructions.

  4. In your car: Your bicycle is covered if it is stored in a locked car.
  5. On a bike rack: Your bicycle is covered if it is secured with an approved lock to your bike rack, and the bike rack is properly secured to your car.

What should I do in case of a break-in?
In the event of a break-in, you will need to provide a police report when submitting your claim.

 

Important: If you experience any of these situations, you should always fill in the online claim form, even if you're unsure about your eligibility. This ensures that your claim is properly recorded and processed.